Legal
Last updated: August 2026
Due to the personal nature of our bath and body products, all Apothecary sales are final. We are unable to accept returns or exchanges.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right. Please include your order number and photos of the item and packaging when applicable.
Furniture purchased directly from Moss + Amber through Facebook Marketplace is sold as-is. Condition is described and photographed as accurately as possible, including known wear, repairs, or refinishing details. Please review the listing carefully before purchasing.
We do not accept returns or exchanges on Marketplace furniture purchases. If you have questions about a piece before purchasing, please reach out — we're happy to provide additional photos or details.
Purchases made through our Etsy shop are also subject to Etsy’s applicable buyer protection policies. If you experience an issue with an Etsy order, please contact us through Etsy so we can work with you to resolve it.
Purchases made through our antique mall location are subject to the mall's sales, return, and refund policies. Please contact the mall directly with questions regarding those transactions.
Questions about a purchase made directly from Moss + Amber? Reach us at hello@mossandamber.com or through our contact form.